Privacy Policy
With this data protection declaration, which is an integral part of the General Terms and Conditions, ITS Mönch GmbH undertakes to handle your personal data responsibly. The security and protection of your data has the highest priority at ITS Mönch GmbH.
By visiting the website of ITS Mönch GmbH, you agree that ITS Mönch GmbH and the auxiliary persons and service providers consulted by us may use your personal data for booking enquiries, bookings and establishing contacts.
The responsible body within the meaning of the Data Protection Act and the EU Data Protection Basic Regulation (DSGVO) is:
ITS Mönch GmbH
Grindelwaldstrasse 94
3818 Grindelwald
+41 79 769 12 37
The data protection officer responsible for the data processing is:
Lukas Bertini
Grindelwaldstrasse 94
3818 Grindelwald
+41 79 769 12 37
lukas.bertini@itsmoench.ch
1. Definition of Personal Data
In accordance with the Swiss Federal Data Protection Act (DSG), personal data is defined as all data relating, alone or in combination, to an identified or identifiable person. This includes, for example, your name, your address, your date of birth, your password, your e-mail address, the Internet address (IP address) of your computer visible to us when you visit our website and our records of your purchases.
Pursuant to article 4 paragraph 1 of the DSGVO, "personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
2. Your Rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:
Information about your data stored with us and their processing,
Correction of incorrect personal data,
Deletion of your data stored with us,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
Objection against the processing of your data by us and
Data transferability if you have consented to data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
3. Purpose of Data Processing
ITS Mönch GmbH processes your personal data only for the purposes stated in this data protection declaration. Your personal data will not be transferred to third parties for purposes other than those stated. We will only pass on your personal data to third parties if:
the processing is necessary for the execution of a contract with you,
the processing is necessary to fulfil a legal obligation,
the processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.
4. Use of the Website for Information Purposes
You can visit the ITS Mönch GmbH website without providing any personal information. If you use the website for information purposes only, no personal data will be processed. Excluded from this are data transmitted by your browser to enable you to visit the website and information transmitted to ITS Mönch GmbH within the framework of cookies used (see below) for statistical analysis of the use of the website.
5. Cookies in Particular
Like various other websites, ITS Mönch GmbH also uses so-called "cookies". These are small text files that are transferred from a website server to your hard drive. This automatically provides ITS Mönch GmbH with certain data such as your IP address, browser in use, operating system and your connection to the Internet.
Cookies cannot be used to start programs or transfer viruses to a computer. With the help of the information contained in cookies, ITS Mönch GmbH can make navigation easier for you and enable the correct display of the website. Under no circumstances will the data collected by ITS Mönch GmbH be passed on to third parties or linked to personal data without your consent.
You can deactivate the use of cookies at any time via the settings of your browser. Use the help functions of your Internet browser to find out how you can change these settings. However, some features of the website may not work if you have disabled the use of cookies.
6. Google Analytics in Particular
The ITS Mönch GmbH website uses Google Analytics, a web analytics service provided by Google Inc. (hereafter referred to as "Google"). Google Analytics uses cookies (see point 5 above). The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymisation on these web pages, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
The purpose of data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are to be provided subsequently. The processing is based on the legitimate interest of ITS Mönch GmbH.
ITS Mönch GmbH draws your attention to the fact that you prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On for deactivating Google Analytics.
7. Use of Google Maps in Particular
The ITS Mönch GmbH website uses Google Maps API to visually display geographic information. When Google Maps is used, Google also collects, processes and uses data on the use of the map functions by visitors. For more information about data processing by Google, please refer to the Google Privacy Notice. There you can also change your personal data protection settings in the data protection centre.
Detailed instructions on how to manage your own data in connection with Google products can be found here.
8. Active Use of the Website and Conclusion of the Contract
You can use the ITS Mönch GmbH website not only for information purposes (compare point 4 above). Of course, the website can also be actively used to make use of one or more of our services and to get in touch with the employees of ITS Mönch GmbH. In addition to the processing of your personal data as described above for purely informative use (compare point 4 above), ITS Mönch GmbH will in this case process further personal data of yours which is required for processing your booking enquiry or for processing and answering your contact enquiry/booking.
8.1 Contact Requests
ITS Mönch GmbH processes the personal data you provide in this context so that it can process and answer your enquiries (in particular via the contact form or to the e-mail addresses of ITS Mönch GmbH mentioned). This always includes your name and e-mail address so that your enquiry can be answered.
8.2 Conclusion of Contract
If you order a product or service on our website, ITS Mönch GmbH processes your personal data in order to receive and process your order and to provide you with the products or services ordered. The following data will be processed:
E-mail address
salutation
First name and surname
firm
Address
telephone number
bank details
9. Inquiries and Conclusion of Contracts Outside the Website
Of course, you can also reach ITS Mönch GmbH via other communication channels than the website. A contact enquiry or contract can also be made by e-mail, telephone or in person. In these cases ITS Mönch GmbH processes your personal data, which you make available in particular within the framework of the conclusion of the contract or the booking enquiry / contact enquiry.
9.1 Contact Enquiries / Booking Enquiries
In order to be able to process and answer your enquiries (by telephone, post or e-mail), we process the personal data you provide us with in this context. This includes address information such as
email address
mailing address
Telephone number to send you a reply, and
other information which you send to ITS Mönch GmbH in the context of your message.
9.2 Conclusion of Contract
If you order a product or service on our website, ITS Mönch GmbH processes your personal data in order to receive and process the order / booking and to provide you with the products or services ordered. The following data will be processed:
E-mail address
salutation
First name and surname
firm
Address
telephone number
bank details
10. Data Processing During the Execution of the Contract
ITS Mönch GmbH processes your personal data as follows during the processing of the purchase / rental contract:
10.1 Performance of Services
If the lawful fulfilment of the contract is required, ITS Mönch GmbH processes your personal data for the provision of services. This includes in particular contacting you in order to arrange appointments, clarify queries or provide services.
10.2 Payment
Payment service providers and banks can be used for payment processing.
If you enter postal account and/or bank account information, you allow ITS Mönch GmbH to use this data for any refunds of fees to you.
10.3 Compliance with Legal Regulations
ITS Mönch GmbH also processes your personal data in order to fulfil other legal obligations which you have in connection with the execution of the purchase / rental contract. This includes in particular the tax retention periods.
10.4 Law Enforcement
ITS Mönch GmbH processes your personal data in order to assert rights and legal claims of ITS Mönch GmbH. ITS Mönch GmbH also processes your personal data in order to be able to defend itself against legal claims.
10.5 Processing and Disclosure in Connection with Fraudulent Acts / Judicial and Administrative Authorities
ITS Mönch GmbH will, if necessary in individual cases, collect, process, use and disclose the personal data that is necessary to uncover illegal or contractually contrary use of the website if there are plausible grounds for doing so. ITS Mönch GmbH may also be required to disclose personal data in response to a judicial or administrative request (e.g. request for information) in connection with an investigation or administrative procedure or on suspicion of a criminal offence or an illegal act.
11. Data Processing for Advertising Purposes
By making booking enquiries / contact enquiries on the ITS Mönch GmbH website, you consent to ITS Mönch GmbH processing and using your personal data for marketing measures such as sending e-mails with general information or advertising purposes (newsletters, e-mails for information purposes).
If you do not wish to receive advertising, you have the right to object at any time. ITS Mönch GmbH will of course consider this objection in the future. To file an objection, please contact the following address:
ITS Mönch GmbH, Grindelwaldstrasse 94, 3818 Grindelwald, contact person: Lukas Bertini, e-mail: lukas.bertini@itsmoench.ch
12. Right of Information and Cancellation
You have the right to receive information about the personal data stored about you by ITS Mönch GmbH at any time. Furthermore, you can demand that ITS Mönch GmbH correct, supplement or completely delete your personal data. Please note that a deletion request may be subject to legal storage obligations. Please send requests for information and deletion to the following address:
ITS Mönch GmbH, Grindelwaldstrasse 94, 3818 Grindelwald, contact person: Lukas Bertini, e-mail: lukas.bertini@itsmoench.ch
13. Amendment to this Privacy Policy
ITS Mönch GmbH reserves the right to revise, change or in any other way supplement this data protection guideline at any time. Questions regarding this privacy policy can be directed to the following address:
ITS Mönch GmbH, Grindelwaldstrasse 94, 3818 Grindelwald, contact person: Lukas Bertini, e-mail: lukas.bertini@itsmoench.ch